GREENWOOD CAPITAL ASSOCIATES, LLC PRIVACY PLEDGE FOR CONSUMERS
The protection of your privacy is extremely important to Greenwood Capital Associates. We respect your privacy and are committed to managing your information safely and responsibly.
We carefully manage this information to give you better service and more convenience, and to offer benefits based on your overall relationship with us.
This pledge describes how we protect the confidentiality of the personal information you share with us, the types of information we collect and how we use it. You can rest assured that it is our policy that we do not sell customer information or customer lists to third parties.
Information We Collect
The information we collect is limited to what we believe is necessary or useful to conduct our business; to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help us design or improve our services; and to understand your financial needs so that we can provide you with quality service. We collect this information from the following sources:
Information We Share
Greenwood Capital Associates, LLC wants you to rest assured that we do not sell customer information or customer lists to third parties.
We do not share information about our customers or former customers, except as described in this Privacy Pledge.
Sharing Information With Our Parent Company
As you know, we are an affiliate of TCB Corporation. From time to time, we supply information regarding our financial performance to our parent. Included in this information is summary data about all of our clients: specifically acount balances and advisory fees paid.
The law allows us to share this identifying information and information about our transactions and experiences with you with our affiliate TCB Corporation (and its related parties). We do not share other information about you with any third party.
Sharing Information With Companies That Work With Us
In order to conduct company business, we may share some or all of the information we collect, as described above, with Companies that perform services for us or on our behalf, such as vendors we hire to provide support for our services, or our professional advisors (accountants and attorneys).
These companies act on our behalf, and are contractually obligated to keep the information we provide them confidential and to use the information only for the purposes authorized.
Sharing Information in Other Situations
We may share some or all of the information we collect, as described above, as otherwise authorized or required under applicable law. This includes, for example, disclosures to process and service your requested or authorized transactions; disclosures in connection with subpoenas or other legal processes; disclosures as part of fraud investigations; disclosures in connection with audits and examinations; and disclosures pursuant to your authorization or consent.
Protecting Information About You
We restrict access to information about you to those employees who need to know that information as part of their job responsibilities. We also educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
Greenwood Capital Associates, LLC also maintains physical, electronic, and procedural safeguards to guard your information. We will continue to test and update our technology to improve the protection of your information.
Protecting Information About Former Customers
Our Privacy Pledge regarding the collection, use and disclosure of information about former customers is the same as our pledge to existing customers.
Other Privacy Information That May Be Helpful to You
We Want To Maintain Accurate Information. We recognize that we must maintain accurate customer records. We strive to respond to requests to correct inaccurate information in a timely manner. If you believe our customer records contain incorrect information about you, call or write to us at the telephone number or address listed on your account statement.
Contact Us If You Have Questions About Our Privacy Pledge
If you have questions about this Privacy Pledge or have a question about the privacy of your information, please call us at 1-864-941-4049 from 8 a.m. to 5 p.m. (EST) Monday through Friday, or visit our Web site at www.greenwoodcapital.com to send us a secure E-mail.
Keeping Up to Date With Our Privacy Pledge
This Privacy Pledge is subject to change from time to time. You can always request a copy of our current Privacy Pledge by contacting us at our offices. We will notify you each year about our Privacy Pledge as long as you maintain an ongoing relationship with us.
This Privacy Pledge applies to individuals who obtain or have obtained from us a financial product or service that is used primarily for personal, family or household purposes. The laws of some states may impose separate requirements before particular types of information about customers in those states can be disclosed. This Privacy Pledge is provided in compliance with applicable law and replaces all other notices, statements or agreements with respect to the same subject matter.